Terms and conditions

Definitions

Throughout these Terms and Conditions, "the Site", "us", or "we" refer to Casino du Lac-Leamy, and "you" refers to the individual accessing our services.

Acceptance of Terms

By using any part of our website, attending in-person events, or engaging with our staff, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Age Restrictions and Identification

Only individuals who are 18 years old or older can access and use our services.

You must provide valid government-issued identification when requested by any member of our staff.

Responsible Gambling Policy

We promote responsible gaming practices.

If you experience problems with excessive gambling, please seek help from one of the support organizations listed on our website.

Registration and Accounts

If you choose to participate in the Casino Privilèges loyalty program or use any online services offered by Loto-Québec's Espacejeux platform, you must complete registration forms accurately and provide all necessary information truthfully.

Property Rules

All patrons are required to comply with our House Rules, which include but are not limited to:

a) Dress code requirements;

b) Smoking and vaping restrictions;

c) Photography and video recording policies;

d) Food and beverage consumption guidelines.

We reserve the right to amend these rules at any time.

Gaming Equipment and Software

All gaming equipment is regularly tested and certified for fairness by independent third-party auditors, ensuring randomness and adherence to published Return to Player (RTP) values.

We guarantee that all software used in our games meets or exceeds industry standards for fairness and reliability.

Dispute Resolution

Any disputes arising from these Terms and Conditions will be resolved through a fair process agreed upon by both parties.

In the event of unresolved disputes, applicable laws shall govern any proceedings.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Quebec, Canada.

Any legal actions brought against us must be initiated within the province's jurisdictional limits.

Amendments to Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice.

Your continued use of our services following such amendments shall signify your acceptance of the new conditions.

Indemnification and Liability Limitation

In no event will we be liable for damages, direct or indirect, resulting from misuse of our website or in-person facilities, except as required by law.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and us regarding use of our services.

By accessing any part of our site or participating in events at Casino du Lac-Leamy, you acknowledge that you understand, agree to be bound by these Terms and Conditions, and will comply with all applicable laws.